Return and Refund Policy

Customer satisfaction is very important to us, please read the following guidelines before submitting a return. Please have your order number ready when calling. 

We offer a satisfaction guarantee! If for any reason you are unsatisfied with the product you receive directly from Guiltless, we will refund your full purchase price (not shipping) or send you new product (no returns are necessary). Simply email us at or call us at (512) 815-9999 and let us know how we can help. If a refund is requested, then please allow 10 days to process.